Singapore pools is a trusted and reliable bookmaker. The company always tries to bring new ideas into the gambling industry and provide the best possible experience for their customers. In addition, they also focus on the safety measures of their games. They strive to collaborate with their partners efficiently, evolve continually, and treat all their players equally.
The company was established on 23 May 1968, to counter illegal betting and provide people a safe and trusted avenue for placing bets. As a non-profit organisation, the company channels its surplus to Tote Board to fund worthy causes that benefit people. It has played an important role in gradually changing the turbulent, risky gambling scene of the 1960s and 1970s, and is committed to being a world-class responsible gaming operator.
In the last five years, Singapore Pools has made significant strides in making its customer touchpoints digital. Its IT team led by Yeo Yong Wei has transformed the traditional counter-service based and in-person system to a fully digital platform that allows customers to onboard, manage their accounts, and bet online. It has also reduced the risk of illegal gambling activity by providing a secure e-payment platform.
Its digital transformation has also enabled it to offer a wide range of bet types to customers. The company offers more than a hundred different betting markets for customers to choose from. This includes the popular football, horse racing and lottery bets. It also has a mobile app that lets users bet on the go. The app is designed to be easy to navigate and can be used on any Android gizmo or device.
Besides offering sports bets, Singapore pools offers other interesting bet types such as Multiples Betting and Extra Time Bets. These bets combine several selections to form a single bet, and they can be placed on both individual matches and entire tournaments or leagues. These bets include Extra Time Pick the Score, Extra Time Asian Handicap, and Extra Time Total Goals Odd/Even.
Apart from this, the company also provides bets on a variety of other events, such as football, basketball and cricket. In addition, the site offers a variety of ways to make payments, including online through a bank link or eNETS, and in-person at Singapore Pools branches. In the case of online payments, there are certain minimum and maximum amounts for deposits and withdrawals.
The company’s IT infrastructure is based on Oracle Cloud Infrastructure. This helps to minimise outages and reduces management complexity. In addition, it is highly scalable, which means that it can handle increased demand during peak times. The move to Oracle has also allowed Singapore Pools to resolve issues in minutes, compared to hours previously. The company has also adopted Oracle Cloud Observability and Management, which provides better visibility and actionable insights to improve operational reliability. The platform also enables them to maximize system resources and optimize performance in real-time. It has also improved employee engagement and enabled them to deliver more value for their customers.